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HealthWise®
PO Box 8177,
Maroochydore DC,
Queensland 4559
Australia
Tel: +61 (0)7 5450 8266
Fax: +61 (0)7 3009 0374

 
Policies/Statements
 
Free Freight Guarantee & Tax
We ship ALL orders (including specials) FREIGHT FREE within Australia. Australian orders are shipped by Parcel Post with Australia Post unless otherwise specified: eg. Express Post, Courier Service. International orders are shipped by Air Mail with Australia Post. A note re Australian GST: Prices displayed on this site do not include GST as our site is used by people all over the world. Our secure shopping centre recognizes Australian shipping addresses and automatically adds GST to your order when proceeding through the checkout. This tax does not apply to orders shipped outside Australia.

Order Processing and Shipping
After finalizing your order you will receive a confirmation that your order has been delivered to us, the merchant. We endeavour to process and ship all orders within 1 working day unless stock is temporarily unavailable, in which case you will be advised by return Email. We use Australia Post as our main carrier for domestic and International Orders. Express Post is available within Australia for an additional surcharge. International shipping rates are calculated according to the weight of items as you proceed through the checkout. ECI Courier is available internationally on request for an additional $40 - charge to be confirmed by email before sending.

Charging & Discount Policy
Credit Cards are NOT PROCESSED ONLINE. Your credit card details are immediately forwarded to us through special secure encryption, however we do not process the invoiced amount until ready to dispatch. Preferred Customer Discounts are not automatically deducted by our shopping facility however discounts will be applied before charging and shipping. Please note: Preferred Customer Discounts do not apply to items that are already advertised at special prices

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